Google's Gary Illyes, a webmaster trends analyst at Google who is designed to help around the communication between Google and webmasters said on Twitter a few weeks ago that he does not provide ...

Last year on Christmas Day, Barry reported over at Search Engine Roundtable how Adam Lasnik and I spent a bit of time answering questions on the Google Webmaster Central forums. This year, Google ...

Every now and then I see a post from a webmaster on how Bing is outstanding with customer service on the webmaster side. We all know how Google rarely is able to give one on one support to webmasters.

Maile posted a Google blog post named A day in the life of webmaster support. The blog post basically takes you through a typical day at Google for a Google Webmaster Trends Analysts. Here is the ...