The latest reported Comcast customer service scandal reads like a bad joke in an ongoing tragicomedy: A man's house burns down on April Fools' Day, and attempts to cancel Comcast service at the ...

Comcast has legendarily bad customer service. The cable giant has been rocked by a series of scandals that grew out of its inability to treat customers well. These ranged from making it hard for ...

GRAND RAPIDS, Mich. — It's been a headache for Becca Richards and those who live around her, trying to get their Xfinity Wi-Fi back on for the past six days. It's going to be seven days tomorrow," ...

Comcast has announced a name change for their technology platform and products. Comcast’s TV, Video and Voice services will now be known as XFINITY TV, XFINITY Voice and XFINITY Internet. Comcast ...