Agentic shopping removes friction from online commerce while erasing the behavioral signals retailers rely on to detect ...

As margins tighten, mid-market retailers are turning away from legacy ERP toward cloud-native automation built for speed, ...

Bay is moving to curb agentic commerce, blocking autonomous AI checkout while allowing approved uses as it weighs marketplace fairness, pricing integrity, and operational risk.

Shorter B2B buying cycles are putting pressure on sales teams to respond quickly, revealing the growing gap between modern ...

Virtual agents and AI chatbots will be eating into search engine volumes over the next two years, causing them to decline by 25%, according to a report released Monday by technology research and ...

Package thieves snatched US$12 billion in goods this year, according to a report released Tuesday by Security.org. Based on a survey of 11,000 adults in 50 states, the report also noted that ...

Businesses should be increasing their market spend as a key strategy to weather the current economic setbacks. Not doing so will likely lose customers to competitors who boosted theirs, according to a ...

There has been a lot of hype around generative artificial intelligence and for good reason. It opens up a plethora of opportunities, including in the areas of commerce and content. Gen AI technology ...

Ad spending growth trends were mixed across the largest U.S. digital ad platforms in Q3, while pricing growth was weak, according to a report released today by an independent performance marketing ...

E-commerce in 2025 will face significant challenges, from ongoing supply chain disruptions and increasingly sophisticated cyberattacks to intensifying competition for customer trust and loyalty. At ...

Younger consumers aren’t just changing how they shop — they’re rewriting the rules of customer service. When a charge looks wrong, they don’t call, email, or wait on hold. They open a banking app, ...

The metaverse is arriving in bits and pieces, with no broad consensus on what it really is and how it will work. Retailers see the metaverse as essential to serving customers, and its early adopters ...