A big part of growth is knowing you need to change and adapt. Teams that take this to heart will know that even if their work gets done it doesn’t mean you can’t improve it or make it easier for ...

Public CIOs have a new imperative: optimize systems and processes. What lies behind this emerging trend is a series of mounting challenges. First, CIOs are struggling with the management of government ...

Business process management (BPM) is the discipline focused on optimizing the efficiency of a business. Though there are many short- and long-term benefits to BPM implementation, improper deployment ...

Technological advancements have beefed up business process management (BPM) tools and its benefits for companies, and this also means enterprises all the more must bear in mind that the biggest issues ...

Who should lead a business performance management project: Business? IT? Or both? In the aftermath of a case study about a troubled BPM project at Chiquita International I wrote a follow up piece that ...