Human-centered design is believed to have been born out of the Stanford University design program in 1958—when Professor John E. Arnold suggested that engineering design should be human-centered and ...

What got the attention of Tom McGann, director of Parking Services at CU Boulder, was the word “human.” “Since everything we do in Parking Services impacts humans,” McGann said, “using something ...

Human-centered design has generally been understood to mean putting yourself in the shoes of users and building a product that recognizes their needs. Castillo knows this from personal experience. She ...

Whenever I come across the term “human-centred design”, I think of an anecdote that an architect friend likes to tell. It happened years ago but he is still incensed about it. He was invited by a well ...

Innovation in local government is often thought of in terms of efficiency or cost savings. But this focus leaves out an equally important one -- a focus on how residents experience government programs ...

On March 11, the novel coronavirus disease was declared a pandemic by the World Health Organization. Now that it’s October I’m mostly embracing the uncertainty and vast changes of the pandemic, as ...

In a perfect world, we’d create products and services with the sole purpose of helping people. This altruistic goal is often pitted against a profit-first approach, where sales targets run the show ...

Human-centered design, also known as design thinking, is a creative problem solving approach practiced in a wide variety of industry sectors. It uses human-centered techniques to truly understand a ...