Buying a plane ticket looks simple, but it depends on interconnected reservation systems and regulatory compliance.

In the past, it would often take an hour for a travel agent and airline representative to reserve a seat on an airplane due to paperwork and manual labor. Thankfully, those days are long gone. Airline ...

The move comes following rise in passenger complaints received by the DGCA regarding delays and issues in ticket refunds.

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Airline tickets have never been this expensive. Or confusing. The price of airline tickets has soared by 25% in the last year, the biggest jump since the Federal Reserve of St. Louis began tracking ...

Passengers will now be able to cancel or modify their air tickets within 48 hours of booking without paying any additional ...

For tickets purchased in cash at airline offices, refunds must be issued immediately at the point of purchase.

DGCA said airlines should not levy any extra charge for correction in the name of same person when the error is pointed out within 24 hours of making booking.

I'm trying to get a refund for a ticket on ITA, and I'm hoping you can help me. We had tickets on ITA to fly from Dallas to Barcelona to catch a cruise. My grandson, Jacob, could not make the cruise, ...

DGCA revised air ticket refund rules to make them passenger-friendly and announced that there will be no fee for changes within 48 hrs ...

The Directorate General of Civil Aviation (DGCA) has updated air ticket refund norms. Flyers can now cancel or amend airline tickets within 48 hours of booking.