Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.

Automation can erode loyalty, which is why it's important to keep emotional understanding at the center of CX.

Digital delivery is no longer limited to a few customer-facing applications. Today, organizations across banking, retail, healthcare, and manufacturing are building software-driven ecosystems that ...

Retail banking is set to see a transformation from Oracle Financial Service’s Agentic platform as customers receive AI-infused products ...

Frost & Sullivan is pleased to announce that SECOM Singapore has received the 2025 Singapore Customer Value Leadership Recognition in the integrated security services industry for its outstanding ...

Next-generation EMR platform recognized for helping specialty practices deliver efficient, personalized patient care ...

The AI data center boom is reshaping economies while straining power grids, water supplies, and communities. Here’s the real ...

With continued investments in research and strategic market development, the company aims to sustain its growth trajectory ...

CAMPBELL, Calif., Feb. 4, 2026 /PRNewswire/ -- JinkoSolar Holding Co., Ltd. (the "Company"), JinkoSolar, a global leader in clean energy technology, today announced that its Jinko ESS North American ...

He is the Senior Vice President, Chief Information and Digital Officer at Rockwell Automation, which is a global leader ...