Yonkers, NY — Consumer Reports (CR), the nonprofit research, testing and consumer advocacy organization, appoints Janice ...

Lifeguard reports rising AI-driven customer service scams, highlighting techniques fraudsters use to exploit technology. Stay ...

Texting and messaging scam attempts have increased by 50 percent in the past year, with young adults experiencing the sharpest rise of any age group. That’s one of several important findings in the ...

A Houston woman paid a steep price, literally, for a simple bank deposit that she made at her local Wells Fargo branch.

Spotting what’s real and what’s a rip-off isn’t always easy—but Consumer Reports has tips to help you stay a step ahead.

Ford tops the list with three of the most unreliable vehicles according to Consumer Reports, but some other brands aren't far ...

Singapore may be one of the most AI-forward markets in the world, but when it comes to customer service, AI is still missing ...

The parent company's sudden exit from North America and its app closure leave owners in the lurchA JuiceBox charger in use at ...

ServiceTitan released its 2025 Consumer Trends in the Trades Report, developed in collaboration with Synchrony and Visa. The report analyzes evolving homeowner preferences and spending behaviors ...

The agents could overcome the consumer inertia that keeps people in low-yield bank accounts, the consultants say.

Scammers are pretending to be customer support teams for financial services companies, the Department of Consumer Protection ...

Major appliances cost so much, it's important to do research before purchasing. But anyone researching this popular brand, ...