Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Agilence achieves Gold Stevie Award status for exceptional customer service excellence NEW YORK CITY, NEW YORK / ACCESS Newswire / February 4, 2026 / Agilence, the leading loss prevention and operatio ...

A selloff in professional-services stocks followed fresh concerns that AI agents could disrupt traditional software pricing.

For the last two decades, the internet has largely revolved around one predictable ritual. Humans ask questions and software returns answers. Search engines perfected this ritual, social media ...

OpenAI launches Frontier, an AI agent platform designed to automate workflows across Salesforce, Workday, and enterprise software. Enterprise SaaS stocks plunged 14%. This "Agentic OS" automates ...

Apollo.io reports that C-suite executives should consider GTM platform consolidation to reduce costs and improve data integration across teams.

Managed service providers, or MSPs, are businesses that manage other organizations’ technology infrastructure on their behalf ...

Emerging from stealth, the company is debuting NEXUS, a Large Tabular Model (LTM) designed to treat business data not as a ...

Emerging from stealth, the company is debuting NEXUS, a Large Tabular Model (LTM) designed to treat business data not as a ...

The global interactive kiosk market is projected to expand from USD 21.85 billion in 2025 to USD 35.65 billion by 2030, with ...

With 98 ...