A modern IT service desk should be the interface between technology and human potentialA support ticket is someone stuck, under pressure, trying to move forward. That’s where IT support really begins, ...

PLC has expanded its business channels with the introduction of specialised business desks to enhance service experience and ...

A new partnership enabling Egyptian companies to consolidate front-office systems on an AI-native platform, unlocking ...

Effectiveness of Yubico’s technology: $5.3 Net Present Value and $7.3 million in total benefits over three years, driven by ...

A whistleblower complaint filed with the SEC claims that Google breached its own ethics rules to help an Israeli contractor apply AI to drone surveillance video.

Agricultural Development Bank (ADB) PLC has expanded its business channels with the introduction of specialised business desks to enhance service experience and convenience.The strategic initiative ...

Wild Tech is looking to realign its capabilities for 2026 including several strategic decisions as it evolves from a niche ...

Financial emergencies reveal what was hiding in plain sight. When Dave Ramsey fielded a call from Heather on a January 2026 ...

The Government of Gibraltar has apologised for the disruption to eGov services after investigations found the issues arose from a failed migration of services and data by an external provider from ...

What began as a simple attempt to delete an account quickly spiraled into a frustrating marathon of chatbots, customer ...