Agricultural Development Bank (ADB) PLC has expanded its business channels with the introduction of specialised business desks to enhance service experience and convenience.The strategic initiative ...

ACI Learning, a leader in professional IT and cybersecurity training, today announced the launch of HelpDeskPro, a training ...

A modern IT service desk should be the interface between technology and human potentialA support ticket is someone stuck, under pressure, trying to move forward. That’s where IT support really begins, ...

PLC has expanded its business channels with the introduction of specialised business desks to enhance service experience and ...

A new partnership enabling Egyptian companies to consolidate front-office systems on an AI-native platform, unlocking ...

Effectiveness of Yubico’s technology: $5.3 Net Present Value and $7.3 million in total benefits over three years, driven by ...

"Our special sauce is the prompt libraries, the eval suites, and the thousands and thousands of real-world examples that the ...

A whistleblower complaint filed with the SEC claims that Google breached its own ethics rules to help an Israeli contractor apply AI to drone surveillance video.

Adversaries are increasingly targeting third-party providers, catching customer companies on their heels. CISOs must play a ...

Retailer’s wireless network looks to enable smarter, faster customer service and business operations to maintain competitive ...