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I’m an fan, but also a realist. Customers really don’t want more technology. What they really want is a better experience. So ...

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B2B renewals are won or lost 180 days before the contract expires. Dow serves as the gold standard for linking experience to commercial growth.

Hayete Gallot joined Google in April 2025 to spearhead a new division focused on helping customers adopt the company's cloud ...

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