Traditional technical debt metaphors suggest something that can be paid down incrementally. Over-engineering does not behave ...

New Platform Reduces Customer Support Calls by 60% for Early Adopters Through Intelligent WhatsApp and Web Widget ...

New Forest District Council is set to introduce a new customer service system. The new system, launching in February 2026, includes an automated telephone service and an upgraded web chat feature. The ...

New Forest District Council is set to introduce a new customer service system. The new system, launching in February 2026, includes an automated telephone service and an upgraded web chat feature. The ...

As oil shortages hit Cuba and tensions rise with the US, we compare manpower, budgets, and military power to assess the real ...

The historian Adam Tooze discusses Davos, China and the fading of an old world order. This is an edited transcript of “The ...

From Aries to Pisces, here’s what your weekly horoscope says about love, career, money and personal growth, as shared by Dr.

For years, business software helped teams keep records of what happened. Cloud platforms later added reporting and analytics to explain why it ...

Japan's Ueno Zoo is returning the country's last two pandas to China at a time when relationships between the two countries ...

Britain is now paying the price for decades of under-investment in the grid, warns RenewableUK director, who calls for ...

Concerning scenes continue at the hospital where ambulances are queuing up outside and where an elderly woman died alone on a ...

Mweb began an email system upgrade last week that has caused problems for long-standing customers, with its regular ISP users also reporting long customer support queues.