Practitioner perspectives refine the debate over NPS, revealing why behavioral data and operational discipline often matter more than the score itself.

Uncle Giuseppe's in New Jersey hooks me back for its tremendous comfort food; NPS, on the other hand, is too much comfort for CX leaders.

SCHAUMBURG, Ill.--(BUSINESS WIRE)--SEKO Logistics (SEKO), the leader in end-to-end global logistics, today announced a world-class global Net Promoter Score (NPS) of +71 for the second half of 2025, ...

Survey of nearly 2,000 clients reflect rising loyalty during a period of rapid growth, acquisitions and rebrand ...

SEKO Logistics (SEKO), the leader in end-to-end global logistics, today announced a world-class global Net Promoter Score (NPS) of +71 for the second half of 2025, an increase from its ...

Raia Drogasil SA (RADLY) reports robust revenue growth and market share gains, while navigating challenges in pricing and inventory management.

Customers rate WFG 4.9 stars as Direct Operations sustain a world-class 94 NPS, powered by people, process, and ...

NEW YORK, March 6, 2026 /PRNewswire/ -- Fractal Analytics Ltd (BSE: 544700) (NSE: FRACTAL) announced its consolidated financial results for Q3 FY 2026, ending December 31, 2025. In Q3 FY26, the ...

Clas Ohlson AB (STU:OHCB) reports robust financial performance with an all-time high operating margin and significant online sales growth, despite facing currency challenges.

“We know internet service is one of the most frustrating categories for consumers nationwide,” said Ben Elkins, CEO of Utah Broadband. “To see our customers recommending us at this level, especially ...

New research released by Parks Associates and TechSee at Enterprise Connect shows that as broadband competition expands across fiber, 5G fixed wireless, and next-generation satellite services, ...