Dozens of doctors and therapists said chatbots had led their patients to psychosis, isolation and unhealthy habits.

History shows voluntary safeguards fade as profits rise, risking a more persuasive new era of online advertising.

If you use AI for parenting advice, cross-check the information with human health experts, especially in urgent situations, ...

OpenAI’s browser update brings tab groups and a new mode that automatically switches between ChatGPT and Google results.

Together with a rotating camera for smarter conference calls. Together with a rotating camera for smarter conference calls. is a news editor with over a decade’s experience in journalism. He ...

Cybercriminals have always chased whatever people trust the most. First, it was email. Then search results. Now it's AI chat answers. Researchers are warning about a new campaign where fake AI ...

Top psychiatrists increasingly agree that using artificial-intelligence chatbots might be linked to cases of psychosis. In the past nine months, these experts have seen or reviewed the files of dozens ...

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You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Hologram of the artificial intelligence robot showing up from binary code. Cyberattacks have always developed with technology, although artificial intelligence is hastening this evolution in ways that ...

Glance releases its 2026 CX Trends Report, revealing how last year’s rush toward AI reshaped — and often damaged — customer service experiences Survey of more than 600 U.S. consumers shows frustration ...

This is read by an automated voice. Please report any issues or inconsistencies here. AI-generated podcasts are flooding the market, with studios producing hundreds of thousands of episodes that sound ...