The Customer Effort Score (CES) has never been more important, as it indicates how easy (or difficult) it is for a customer ...

Kentico Partners from around the globe are gearing up for Kentico Partner Connections 2024, taking place on October 8-9 in Prague, followed by November 12-13 in Miami.

Personalized customer experience drives loyalty and growth. Integrating AI and data empowers brands to create seamless ...

Rick Yagodich has been working with web-related technologies since the mid ’90s. In 2010, he turned his attention to ensuring content management platforms were fit for the people using them, literally ...