Yelp’s AI-powered solutions promise to answer calls, take reservations, and manage bookings for “understaffed” restaurants.
The SSA's "digital first" push means its AI chatbot is answering more and more customer service calls. Older Americans share ...
The chair of the Science, Innovation and Technology Committee says "robust technical measures" could help reduce phone thefts ...
Today’s technology is great, when it works. When it doesn’t, we’re on our own. There’s a lesson there somewhere.
Incumbent Peter Brown and challengers Julie Lumpkin and Ashley McCall outline their priorities for Columbia’s District 4 ...
Between February and May, staff from the Auditor-General’s office placed 167 calls to the CRA with general tax questions.
“By the time the local business gets a lead, it’s a fully vetted lead, and it’s got an AI summary,” says Craig Saldanha, Yelp ...
On a recent weekday morning, Sean Hogan had a phone conversation with an AI agent, a development sweeping across the world ...
MORE THAN 728 MILLION. THAT’S THE NUMBER OF SCAMS AND ROBOCALLS PENNSYLVANIANS RECEIVED IN THE FIRST NINE MONTHS OF 2025.
It is very disturbing that after 24 years of the GSM launch in Nigeria, the service is still poor when compared with the ...
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