On Monday, October 20, millions of internet users got a painful answer to a question few even knew existed. The question was: ...
The chair of the Science, Innovation and Technology Committee says "robust technical measures" could help reduce phone thefts ...
WhiteSands Alcohol & Drug Rehab Clearwater has released a new online resource titled “Understanding the Signs of Vicodin ...
Yelp’s AI-powered solutions promise to answer calls, take reservations, and manage bookings for “understaffed” restaurants.
In a scathing new report released Tuesday, the auditor general found Canada Revenue Agency contact centres are repeatedly ...
Between February and May, staff from the Auditor-General’s office placed 167 calls to the CRA with general tax questions.
“By the time the local business gets a lead, it’s a fully vetted lead, and it’s got an AI summary,” says Craig Saldanha, Yelp ...
Benefit claimants’ calls to government phone lines are being answered six times faster than taxpayer calls to HMRC. The tax ...
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