Meanwhile, those with Line Rental Plus will see their bill rise from £14.09 a month to £15.09 a month. There will be no ...

Our latest research reveals that millions are settling for substandard service, with price hikes just weeks away ...

BTS will perform at Spotify's exclusive event in New York, marking the full group's first joint performance in five years ...

Zendesk is acquiring Forethought, a company that builds software to automate customer service interactions, the companies ...

Initial plans will be presented to the public in May ...

Alexander Graham Bell spoke the first sentence over a phone line to his assistant, Thomas Watson, on March 10, 1876, in downtown Boston.

I spoke to an AT&T archivist about Alexander Graham Bell's famous transmission. Even though calls have changed, the reasons ...

In an extended partnership with Ericsson, BT will deliver two new 5G Standalone (SA) functions for UK businesses.

Social Security recipients will soon see a change regarding customer service. As a consequence of the Department of Government Efficiency (DOGE) laying off thousands of Social Security Administration ...

BT Group Plc shed fewer broadband customers than analysts expected as the telecommunications company’s price cuts and network investment paid off. Openreach, BT’s fixed network, lost about 210,000 ...

LONDON, Feb 5 (Reuters) – BT, Britain’s biggest telecoms group, said it was seeing record demand from homes and businesses wanting to connect to its growing fibre ‍network, helping reduce its overall ...

Democratic Caucus Chair and Assemblymember Rick Chavez Zbur introduced legislation Tuesday requiring large California businesses to provide timely access to human customer service representatives. AB ...