Across the country, consumers often face neglect and disrespect from major service providers, particularly in sectors such as ...

OTT Spam is undermining consumer trust across India’s telecom and digital industry, highlighting the urgent need for unified, enforceable communication rules.

The New York State Assembly held a hearing to examine rising energy costs for everyday utility customers due to increased ...

Melissa Hudson says she was stunned last year when the insurance premiums on her home in Port Orchard, Wash., shot up 40 percent—even though she’d intentionally bought a home at low risk for fire, ...

In some cases, deal-seeking tactics are backfiring, as consumers encounter a confusing barrage of offers and promotions. A ...

Join us for Consumer Reports’ 2025 Annual Meeting on Oct. 22, 2025. During this session, you’ll learn about some of the issues CR has worked on over the last year and the achievements we’ve made to ...