Lifeguard reports rising AI-driven customer service scams, highlighting techniques fraudsters use to exploit technology. Stay ...

Across the country, consumers often face neglect and disrespect from major service providers, particularly in sectors such as ...

Spotting what’s real and what’s a rip-off isn’t always easy—but Consumer Reports has tips to help you stay a step ahead.

A Houston woman paid a steep price, literally, for a simple bank deposit that she made at her local Wells Fargo branch.

According to Delane, the Wells Fargo rep said that they would freeze her account and cancel her bank card, with a replacement ...

Ford tops the list with three of the most unreliable vehicles according to Consumer Reports, but some other brands aren't far ...

Singapore may be one of the most AI-forward markets in the world, but when it comes to customer service, AI is still missing ...

ServiceTitan released its 2025 Consumer Trends in the Trades Report, developed in collaboration with Synchrony and Visa. The report analyzes evolving homeowner preferences and spending behaviors ...

The parent company's sudden exit from North America and its app closure leave owners in the lurchA JuiceBox charger in use at ...

OTT Spam is undermining consumer trust across India’s telecom and digital industry, highlighting the urgent need for unified, enforceable communication rules.

Scammers are pretending to be customer support teams for financial services companies, the Department of Consumer Protection ...

Major appliances cost so much, it's important to do research before purchasing. But anyone researching this popular brand, ...