In this vision, developers and knowledge workers effectively become middle managers of AI. That is, not writing the code or ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Peter Steinberger, the creator of the trending Moltbot (former Clawdbot) AI agent, talks to TBPN about how Anthropic ...

APLAZO’s customer support is handled via WhatsApp and the newly integrated in-app chatThe AI tools implemented support both end customers ...

The barometer I often give our customers to gauge if their conversational AI is any good is painfully simple: is it good at conversations?

In an administration staffed by a number of former top business folks, including Commerce and Interior Secretaries Howard ...

Text Messaging and Web Chat in a Unified Team Inbox SAN JOSE, CA, UNITED STATES, January 22, 2026 /EINPresswire.com/ -- ...

New Shopify connection lets agencies deploy AI chat and voice agents that answer product questions in real time and ...

For years, the potential of Artificial Intelligence (AI) was limited by a single interface, the chat box. Between 2023 and 2025, the period commonly referred to as the Chatbot Era introduced ...

Coinbase Global Inc. Chief Executive Officer Brian Armstrong said that a former customer service agent for the largest US crypto exchange was arrested in India, months after hackers bribed customer ...

The FBI recently raided the home of a Secret Service agent on Vice President JD Vance’s detail in an alleged tax and wire fraud case involving millions of dollars in donations and grants. In the ...