These retailers often claim that new in-store innovations, such as digital shelf labels and checkout cameras, will improve ...

Changes tackle the burden of phone calls and service backlogs The Canada Revenue Agency (CRA) is in the middle of a 100-day ...

Maintaining accurate customer data has become a mission-critical imperative, according to Scott Edmunds, head of global ...

The SSA's "digital first" push means its AI chatbot is answering more and more customer service calls. Older Americans share ...

Hotels and airlines are rapidly expanding AI investments, yet much of it remains behind the scenes instead of enhancing ...

The big question in suicide prevention is how we can reach people at risk who would not normally seek professional help.

The "Cybersecurity Service Providers Connect Programme" was officially launched yesterday. (From left): Ir Alex CHAN, General Manager of the Digital Trust and Transformation Division of HKPC and ...

NHSE has awarded a £45m contract to strengthen digital capabilities for preventative healthcare in line with the 10 year health plan ...

"Lidl Pay delivers a fast, convenient, and secure checkout experience – allowing customers to seamlessly access their Lidl ...

Featuring "the latest in restaurant technology," the "Castle of Tomorrow" includes an upgraded version of "Flippy," the ...

The subscriber onboarding journey involves selecting either 'all-citizen model' or 'corporate model' or any scheme under the ...