BPO Horatio has expanded its operations in the Dominican Republic by adding 600 more seats to its new facility in Santo ...

Oracle is poised to launch a new cloud region in Nuevo León, Mexico, aiming to expand its share of the cloud market dominated by Amazon and Microsoft.

Guyana didn't work out as itel CX expected. The company stated that its business in the country did not meet expectations, ...

Everise has acquired the healthcare division of Continuum Global Solutions (CGS), a portfolio firm of US equity firm Skyview ...

A BPO provider from Chile blamed its financial collapse on the country’s recently implemented 40-hour workweek. BPO firm CallSouth will be closing its doors after two decades of operation. The company ...

We recommend eight documentaries that provide deep insights into what's really going on in Latin America and the Caribbean ...

The annual Nexus conference is the single-most influential gathering of industry professionals in the Nearshore market. The conference takes place in June every year – in the New York City area.

BPO firm Ibex Global saw its nearshore revenue shrinking over the past year as its clients in the US mull over an increasingly complicated macroeconomic landscape. Ibex reported a 7.8% loss in its ...